Six Strategies for Successfully Managing Positive Customer Reviews

A five-star rating just hit your review page.  Do not ignore it!  It is equally valuable to your business to respond to the positive comments as it is a negative review.  If a customer takes time to provide feedback you should always acknowledge the positive customer review and express thanks.  This affords the business [...]

By |2017-12-31T08:12:11+00:00March 25th, 2017|Connecting To Your Customers|0 Comments

How Your Business can Connect and Thrive with Millennial Customers – Generation X vs. Generation Y

Individuals born in the mid 1960's to 1980, known as Generation X, often referred to as Gen X, Xers, Post Boomers and other aptly given monikers, is the generation that paved the way for Millennials.  Born in the early 1980's to 2000, this generational group is also called Generation Y, Gen Y and Echo [...]

By |2017-12-31T08:14:32+00:00March 11th, 2017|Connecting To Your Customers|0 Comments
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